Terms and Conditions

Effective Date: October 4, 2024

These Terms and Conditions (the “Agreement”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and Caterize LLC, a limited liability company registered in Georgia, United States (“Caterize,” “we,” “us,” or “our”), governing your access to and use of our software and services (collectively, the “Services”). By accessing, registering for, or using the Services, you acknowledge that you have read, understood, and agree to be bound by all of the terms set forth in this Agreement.

If you do not agree to these Terms and Conditions, you must cease use of our Services immediately.

1. Company Information

Caterize LLC

Registered Address:

4100 Paces Walk SE, Suite 2209,

Atlanta, GA 30339,

United States

2. Services Provided

Caterize offers a comprehensive catering management software solution specifically designed to assist restaurants in expanding their catering operations. Our software enables restaurants to streamline their internal catering workflows, including order placement, real-time tracking, communication between managers and drivers, and verification of deliveries through features such as PhotoProof. The platform also provides robust data analytics to offer insights into sales performance, customer activity, and operational efficiency. These Services are intended solely for lawful business purposes in accordance with the provisions of this Agreement.

3. License and Access

Subject to your compliance with this Agreement, Caterize grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services solely for internal business purposes. You agree not to use the Services in any manner that is unlawful, fraudulent, or inconsistent with the intended purpose of the platform.

4. User Responsibilities and Restrictions

By using the Services, you represent and warrant that all information provided during the registration process, including but not limited to your email and payment information, is accurate, complete, and current. You agree not to:

• Misuse or interfere with the functionality of the Services;

• Circumvent any technological measures employed to restrict access to the Services;

• Engage in activities that violate applicable laws, regulations, or third-party rights;

• Use the Services for any purpose other than as authorized by Caterize.

You are solely responsible for the activity that occurs on your account and for safeguarding the confidentiality of your account credentials.

5. Fees, Payments, and Billing

The Services are offered on a monthly subscription basis. By subscribing to our Services, you authorize us to charge your credit card for the applicable subscription fees. Fees are non-refundable except as otherwise expressly provided in this Agreement or as required by law. You must ensure that your payment information is current and accurate at all times.

6. Refund Policy

We offer a 365-day refund policy from the date of your initial subscription. If you are dissatisfied with our Services within that period, you may request a full refund by contacting us. Refunds will be processed within a reasonable period, subject to compliance with our internal refund procedures.

7. Cancellation and Termination

You may terminate your subscription at any time by sending us a written notice via email at hello@caterize.io. If you cancel, your access to the Services will continue until the end of your current subscription period, at which point your access will be revoked.

Caterize reserves the right to suspend or terminate your account and access to the Services at any time, with or without notice, in the event that:

• Your payment method is declined or otherwise fails;

• You breach any of the terms of this Agreement;

• We suspect fraudulent or unauthorized use of your account.

8. Account Registration

In order to use the Services, you must create an account by providing a valid email address and credit card information. You represent that you are at least 18 years of age and possess the legal authority to enter into this Agreement.

9. Data Collection and Privacy

Your privacy is important to us. We collect, process, and store data as described in our Privacy Policy. By using our Services, you consent to our collection and use of your personal information as outlined in the Privacy Policy.

10. Data Security

We employ reasonable and appropriate technical and administrative measures to ensure the confidentiality, integrity, and security of the data you provide to us. However, no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security. You acknowledge and accept that any data transmission is at your own risk.

11. Intellectual Property Rights

All intellectual property rights in and to the Services, including but not limited to software, design, graphics, trademarks, and content, are the exclusive property of Caterize and its licensors. You may not reproduce, distribute, or create derivative works based on the Services without our express prior written consent.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CATERIZE LLC SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES DURING THE SIX MONTHS PRECEDING THE INCIDENT GIVING RISE TO THE CLAIM.

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. CATERIZE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED.

14. Governing Law and Dispute Resolution

This Agreement and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles. Any disputes or claims arising out of or relating to this Agreement shall be exclusively resolved in the state or federal courts located in Georgia, and both parties hereby consent to the personal jurisdiction of such courts.

15. Changes to the Terms

We reserve the right to modify, update, or amend these Terms and Conditions at any time in our sole discretion. Any changes will be effective immediately upon posting the updated Agreement on our website. Your continued use of the Services after the posting of changes constitutes your acceptance of such changes.

16. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Caterize LLC

4100 Paces Walk SE, Suite 2209,

Atlanta, GA 30339,

United States

Email: hello@caterize.io

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